Enquiries

• Site survey appointed within two days of request
• Quotation prepared for small sites [up to 24 points] within 2 days of site survey
• Quotation prepared for regular sites [25 to 144 points] within 3 days of site survey
• Quotation prepared for medium sites [145 to 500 points] within 4 days of site survey
• Quotation prepared for large sites [501+ points] within 8* days of site survey
  [* = or by arrangement]

• Job start date confirmed within two days of receipt of order
• Job completed for small sites [up to 24 points] within 5 days of receipt of order
• Job completed for regular sites [25 to 144 points] within 10 days of receipt of order
• Job completed for medium sites [145 to 500 points] within 15 days of receipt of order
• Job completed for large sites [501+ points] within 20* days of receipt of order
  [* = or by arrangement]

• Any genuine remedial works will be rectified within 4 days of receipt of advice

Fault Rectification Attendance Options [by prior contracted arrangement]

• 4 hours to site
• 24 hours
• 48 hours
• 5 working days